Fraud Risk
Fraud Risk

SafeGuard Enterprise
Fraud Prevention

The SafeGuard Enterprise platform is the Synectics solution to manage Risk stemming from Fraudulent activities over any type of payment transaction. SafeGuard is used by a variety of institutions in the payments industry, such as issuers, acquirers, payment institutes, EMI’s, processors and other payment service providers.
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Get the best of both worlds

SafeGuard combines the power of the human brain, with proprietary machine learning algorithms to effectively prevent and detect fraud. Give full control to your fraud analysts to create their own policies, through a highly parameterised, easy-to-use user interface, and get the support of the latest advances in AI and Machine Learning.

Protect your digital payment channels

Safeguard covers all your digital payment channels, such as internet banking, mobile banking, open banking, wallet transactions, etc. Payments fraud has significantly spiked in the past years with no signs of stopping. Protect your institution and customers from social engineering attacks which lead to account takeovers and authorised push payment fraud. Identify money mules and prevent the funds from leaving your institution. Block and pause payments and impose additional authentication methods to add further layers of protection.

Protect your Cardholders &

The platform provides fraud prevention and detection capabilities for your entire card transactions portfolio, i.e., card-present, card-not-present, and wallet/tokenised transactions. SafeGuard supports all your needs, covering any card brand, both issuing and acquiring, and smoothly integrates with any transaction switch and card management system through a flexible, multi-method integration module. SafeGuard enables you to control the full spectrum of the authorisation cycle to mitigate risk at all levels.

Empower your cardholders

Give your customers the ability to define their card’s behaviour. Allow them to get notifications and control their expenses, the type of purchases that can be performed, the locations, and many more, through an API that integrates directly with your internet and mobile banking applications.

Outsmart fraudsters

SafeGuard is an integrated Platform with meaningful connectivity and data sharing. Combine fraud information effectively and leverage the knowledge arising in one module across the whole ecosystem. Further enrich and empower your fraud control capabilities by registering important events to the platform for events occurring in other systems, such as intrusion prevention systems, authentication systems, and other sources.

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Manage Disputes &

Our Disputes & Chargebacks modules provide you with an end-to-end centralised platform to handle all your card and digital payments disputes. SafeGuard fully integrates with card scheme API’s such as Visa’s VROL and Mastercard’s MCM online services, providing automation and allowing you to handle all your work from a single system. Customised workflows support the way your relevant teams are organised and enable you to automate processes and keep up with deadlines. Integrate your call centre, branch network, internet/mobile banking to provide an unparalleled convenience and experience to your customers.

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More than just an anti-fraud tool

Powerful Reporting & Data Analysis

SafeGuard provides a variety of analytics and statistics related to your portfolio, officers, policies, and models, through dashboard visualisations and on-demand reports. At the same time, you can configure automated notifications and report delivery to effortlessly get the information you need without having to log into the system.

Customer Notifications

Send SMS and Email notifications to brief your customers on their cards and accounts usage, for example for certain types of card transactions or digital payments attempted or made. Give them the necessary instructions and tools to contact you if they notice unexpected activity.

Integration with other systems

A holistic fraud management approach requires information sharing. The SafeGuard Platform incorporates flexible and multi-channel integration modules to help you share information between systems to support your team, institution, customers, and IT department. Integrate SafeGuard with your IVR System, Call Centre and Branch Network, Ticketing, Internet and Mobile Banking, Merchant Onboarding, and many more. Send information to the centralised SIEM monitoring tools and integrate SafeGuard with your existing User Authentication tool.


Manage your merchants
& support your AML policies

Optimise merchant onboarding and simplify your procedures through the SafeGuard Merchant Management modules. Keep track of your portfolio and merchant profitability, quickly identify problematic merchants, and impose controls to mitigate risk. Automate your AML policies and generate powerful reports, to support your compliance with regulatory authorities and internal audit.

Security & Data Protection

We are fully aware of the sensitivity and importance of the data stored in the SafeGuard platform. That is why we have invested time and effort to incorporate security by design and not as an afterthought. SafeGuard fully supports your compliance with the latest versions of the PCI DSS, GDPR, and other well-established data protection and security standards and undergoes comprehensive security audits.
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Contact Us
Office Address:

18, Kyriakou Matsi
P.O. BOX 20020, CY-1600 
Nicosia, Cyprus

  • Phone:

    (+357) 22-780888
  • Fax:

    (+357) 22-780558
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