SafeGuard is an integrated Platform with meaningful connectivity and data sharing. Combine fraud information effectively and leverage the knowledge arising in one module across the whole ecosystem. Further enrich and empower your fraud control capabilities by registering important events to the platform for events occurring in other systems, such as intrusion prevention systems, authentication systems, and other sources.
Our Disputes & Chargebacks modules provide you with an end-to-end centralised platform to handle all your card and digital payments disputes. SafeGuard fully integrates with card scheme API’s such as Visa’s VROL and Mastercard’s MCM online services, providing automation and allowing you to handle all your work from a single system. Customised workflows support the way your relevant teams are organised and enable you to automate processes and keep up with deadlines. Integrate your call centre, branch network, internet/mobile banking to provide an unparalleled convenience and experience to your customers.
Send SMS and Email notifications to brief your customers on their cards and accounts usage, for example for certain types of card transactions or digital payments attempted or made. Give them the necessary instructions and tools to contact you if they notice unexpected activity.