| Productivity Improvement |
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• Expedite whole Process
• Automatic and Timely Follow-up (no missed deadlines, etc)
• Streamlined forwarding and escalation (avoid mistakes, omissions, etc)
• Much less effort on mundane tasks and, therefore, more time available to channel towards difficult
aspects and tasks
• Much less filing and retrieval effort |
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| Reduce Operational Costs |
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• Less paper work (the real cost of paper is approximately €1.5-€2.5 per A4 sheet of paper!)
• Time savings on average: 14-37 minutes per day!
2.9% – 7.3% of direct salary costs and contributions
• More throughput with the same headcount |
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| Customer Service through Quality information |
• Correct (accurate, precise)
• Complete
• Consistent
• Available anywhere and anyhow
• Unique |
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| Knowledge |
• Seamless, continuous accumulation
• Re-use and continuous improvement (CI)
• Reduce dependency on people (skills) because of illness / leave / transfers / attrition |
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| Sales |
• Focus (effectiveness)
• Efficiency (once targeted to close prospect)
• Customer retention (much more expensive to acquire than to retain) |
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| Total Solution – Implements like Lego – A Module at a time |
• Complete Office Organisation
• Knowledge Build-up
• Process Improvement
• Human Capital Management
• Case Management
• International Business Services
(Companies +)
• Anti-trust
• Litigation & Arbitration
• Intellectual Property
• Taxation
• Property
• Shipping
• Insolvency
• Collections
• Recoveries
• ISO Support |
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• e-mail & calendaring
• Intranet/Extranet/Internet
• Document Management
• Filing
• Workflow
• Contracts
• Library Management
• Practice Development
• Model Templates
• Statistics
• Stock Exchange
• Local and Foreign Network
• Legal information System
• Customer Service
• IT Inventory |